Frequently Asked Questions
Everything you need to know about shopping with Arighi Bianchi
What are your delivery options and lead times?
We offer a White Glove delivery service for larger furniture items, which includes assembly and removal of packaging. Lead times vary by product; stocked items typically ship within 7-10 working days, while bespoke or made-to-order pieces may take 8-12 weeks.
Can I request fabric samples before purchasing a sofa?
Yes, we highly recommend ordering our complimentary fabric swatches to ensure the color and texture perfectly match your home decor. You can request up to six samples through our website or by contacting our design team.
What is your return policy for furniture?
We offer a 14-day return period for standard items purchased online. Please note that bespoke, made-to-order, or personalized items cannot be returned unless they are faulty. All returned items must be in their original condition.
Do you offer interest-free credit or financing?
To help you create your dream home, we offer various interest-free credit options (0% APR) on qualifying orders over a certain value. Finance applications can be completed quickly online or in-store.
Does my furniture come with a warranty?
All Arighi Bianchi furniture comes with a minimum 12-month manufacturer's guarantee against manufacturing defects. Many of our sofa frames and mattresses carry extended warranties of up to 10 or 15 years for added peace of mind.
Can I see the furniture in person before buying?
Absolutely. You can visit our iconic landmark store in Macclesfield to browse our extensive collections across five floors and speak with our expert interior design consultants.